Terms and Conditions

Terms and Conditions

Last updated: August 2025

1. Acceptance of Terms

By using RAGDesk ("Service"), you agree to these terms and conditions.

2. Service Description

RAGDesk provides AI-powered helpdesk solutions using Retrieval Augmented Generation technology.

3. User Responsibilities

Users are responsible for maintaining the confidentiality of their account credentials and for all activities under their account.

4. Data Usage

We use your data to provide and improve our services. We do not sell your personal information to third parties.

5. Limitation of Liability

RAGDesk is provided "as is" without warranties. We are not liable for any indirect or consequential damages.

6. Termination

Either party may terminate the service with appropriate notice as outlined in your subscription agreement.

For questions about these terms, contact us at legal@ragdesk.com